FEES, PAYMENT, REFUND AND CANCELLATION POLICY
You agree to pay for all Services that we provide at the prices displayed on our website or agreed upon by your Account Representative. We may, upon any notice required by applicable law, change the fees for any Services at any time or require new fees or charges. Such changes will be effective immediately upon posting on our Website(s) and/or via email notices to you. In addition to our Services, you agree to pay any third-party fees we incur as a result of providing our Services. Third-party fees include but are not limited to county court fees, state motor vehicle fees, state or federal fees, institutional fees, etc. Fees are exclusive of any sales taxes and any value added taxes and in the event that any Services are subject to sales tax, then Customer shall be responsible for such taxes where applicable.
You agree to pay by MasterCard, Visa or American Express credit card or via bank ACH transfer at the time of your order unless we approve your credit for monthly billing. By providing your credit card number to us you give us permission to charge that credit card on the date the invoice is generated. Monthly billing customers agree to pay Net 14 via Quickbooks Payments using the Quickbooks Pay Now link found in the invoice with either a credit card or ACH bank transfer. Pay as you use customers agree to pay for Services as used real-time via a credit card at the time of order. If you utilize a credit card to make payments, you confirm that you are authorized to make purchases with that credit card and you agree to abide by the credit card issuer’s agreement. You agree to update us if your card information changes. Payment processing handled via 3rd parties, i.e. Quickbooks Payments, Auhorize.net, etc.
All of your purchases are final and we do not offer refunds on purchases; including screenings performed that were a result of a mistake of entering incorrect information by yourself or your applicant. You agree to pay for all Services even if those Services do not return any results or no criminal information is reported to you. Refunds will only be issued at the discretion of your Account Representative.
You may cancel your account by contacting us via email at firstname.lastname@example.org or at 816-702-5800. Upon cancellation, you will lose all access to the Service and any data or information stored in your account.
If you have any questions regarding our policy, you may contact our Chief Privacy Officer at:
Mailing Address: 3350 NE Ralph Powell Rd, Ste 500, Lee’s Summit, MO 64064